Are you new to the area and need to find a pool service company? Or perhaps you need to replace the company that previously maintained and serviced your pool. Your pool is a focal point of interest and a big investment. You may be full of doubts on how to even begin looking for a pool service company you can trust. If you are feeling confused, disappointed with previous service companies, or just need a push in the right direction, Molinari Pools can help. Let’s talk about how to find a trustworthy pool service company.

How Long Have They Been in Business?

The best sign of a pool service company you can rely upon is the length of time they have been in service. If you locate a local company that has served customers in your area for years, they are worth checking into further. If the company didn’t have a good number of satisfied customers, it stands to reason that they would not have stayed in business for the long run. For example, Molinari Pools has over 25 years of experience in Indian River County. This is a clear indication that we keep our clients happy. Furthermore, years in the business equals years of experience, which is absolutely priceless when you want to have an impeccably-maintained pool.

Do They Have References?

A trustworthy pool service company is going to have plenty of glowing references. They should be more than willing to provide them to you. It is a good idea to get word of mouth recommendations for a new pool service provider. Social media is a good source of information as well. Check the company’s website or Facebook page for a photo gallery of pools they have maintained. Plus, read those customer comments. 

Do They Have Insurance?

Keeping your pool in pristine condition may not seem like a very risky endeavor, but all pool service companies need to be insured. All good business owners know that a comprehensive insurance policy is a foundation for providing responsible service to their clients. 

Are They Licensed?

Pool and spa cleaning service companies require a local occupational license. In order to perform any repair and/or renovation services, Florida requires pool service companies to have a Florida State Contractor’s license and registration with local building department to legally perform work on your property. If they do not have the proper license and insurance, you could be leaving yourself open to intense liability. Check their credentials…

Are the Technicians Certified? 

There is more to providing good pool service than just skimming leaves off the surface of the water. A pool technician needs to understand filtration, chemical balancing, HVAC, and electricity. They need to be able to troubleshoot potential issues and recommend repairs or equipment replacement. Pool technicians from a trustworthy pool service company will have completed CPO (Certified Pool Operator) training and certification. If the company’s techs have certification, you know they have had a complete course of educational training in the profession.

Are They Responsive?

If you are looking for a pool service company and reach out for more information, what is your expected outcome? You expect your call to be answered or at least returned promptly, right? If that doesn’t happen at the outset, it is a pretty clear sign that the company either doesn’t want your business or that their disorganization prevents them from providing great customer service. A trustworthy pool service company knows it needs to develop a good relationship with its customers from the start. They will be on your property regularly, keeping records of the service they provide, and communicating to you in detail as to what they have done and what they recommend.  A company that appears to value your business and responds promptly to your questions is a company worth hiring.

We hope you can see that finding a trustworthy pool service company is not an impossible task. Look for a local company that has been in business over time, has references, insurance, qualified technicians, and responds when you reach out. Molinari Pools is a family-owned business that knows the value of creating a relationship with our clients. We live in gratitude for our customers’ trust and know that they in turn appreciate the service we provide. You’ll find all of these questions quickly checked off your list when you choose Molinari Pools. We’ll be here for the life of your pool, and we can’t wait to show you just how wonderful pool ownership can be.