“I needed a new pool heater. [Molinari] came out to examine the one I had for no charge. They did not try to sell me a new one, but I knew the one I had was falling apart, and putting money into it was silly. They told me I might have to upgrade the electric. My electrician came out immediately and did what needed to be done, and the next day [Molinari was] here to put in the new heater. They did not take payment until they walked me through the features of the new pool heater. Great customer service… they sold me with their responsiveness, direct service and immediate trust.”